Local Caseworker, North West – Job description

Hours: Part-time 21.75 hours per week worked over three days, between the hours of 8am–6pm

Contract length: Permanent

Salary: £15,600 (£26,000 FTE)

Location: To cover the Cumbria, Lancashire, Manchester, Merseyside and Cheshire area

Working pattern: Remote work with frequent travel required. You will be expected to deliver a face-to-face service to clients in their own home or safe meeting place within the region.

Reporting to: Regional case manager (North)

Application deadline: Sunday 3 November 2024 (we reserve the right to close this vacancy early if we receive a high volume of applications)

Interviews conducted: Mid November

Start date in role: 6 January 2025

About Brake

Brake is the national, acclaimed road safety charity which provides the National Road Victim Service. We have been supporting victims of the carnage on our roads since 1995. We also campaign for positive change to prevent future collisions and save lives.

The National Road Victim Service is a specialist, accredited, UK-wide national service for road victims, delivering day-one onwards case-managed care for anyone who has been bereaved or seriously injured in a road crash or who is supporting a road crash victim.

Our values are:

About the role

Every 20 minutes, someone is killed or seriously injured on our roads. The impact of that on individuals and their wider families is profound and far reaching and it can happen to any of us, at any time.

As a member of the caseworker team, you are responsible for the provision of support to families and others affected who have experienced a sudden loss and/or suffered a serious or life-changing injury following a road traffic collision in your region.

Working with families, you will provide a systemic and trauma-informed approach to care, undertake a comprehensive needs assessment from which a bespoke support plan will be agreed with the person and/or families. The caseworker will manage a caseload of complex cases, completing actions agreed following the SENSE model framework and review this on a regular basis.

The caseworker will advocate on behalf of the person or families including collaboration with Family Liaison Officers, other police personnel, statutory services, GPs, mental health services, the coroners service, children’s services, and any other services required.

The caseworker will be the main contact for the family, following the initial risk assessment conducted by the triage caseworker. The caseworker will build working relationships with services across their regions with a range of stakeholders, and support services, whilst always maintaining client confidentiality.

What we offer

About you

We welcome applications from candidates with diverse backgrounds.

Experience gained in the following kinds of roles tends to transfer particularly well to the role of caseworker at Brake: police force, roles within the criminal justice system, family liaison officer, counsellor, experience in health and social care or previous caseworker experience in any area.

We are seeking candidates with:

Essential:

Desirable:

Ideal qualities:

Key responsibilities

Service delivery

Key tasks

Learning and development

Equity, diversity & inclusion

Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.

How to apply

If you are seeking out a new challenge and think you have the skills, passion, and commitment that we are looking for, we would be interested in hearing from you.

Submit your CV and a covering letter which clearly demonstrate you have what it takes to perform this challenging and rewarding role to recruitment@brake.org.uk.

We want to get to know you and we welcome cover letters in alternative formats, for example you could send a short video cover letter instead of a traditional written one.

Important information