Our National Road Victim Service offers a wealth of tools and resources to help road crash victims, including acclaimed support literature that is made available in the immediate aftermath of a fatal road crash by officers supporting victims and their families. We also provide training and professional development for the police family liaison officers (FLOs) who have the vital job of supporting victims through such a difficult and often complex time in their lives.

To celebrate our partnership with police FLOs, and enable easy access to these resources, we have launched a brand-new Police Family Liaison Officer Hub within the new Brake website. This exciting initiative brings the latest information together in one place for FLOs to access as and when they need it. This includes training webinars and factsheets, NRVS referrals information and bereavement packs, broken down by region.

Scott Williams, Head of Programme Delivery from Brake, said: “We are delighted to launch this important resource for FLOs to ensure they have everything they need at their fingertips, when supporting road crash victims through such an immensely difficult time. It is imperative that FLOs have the training and resources they need to do this vital role.”

Tim McAleenan, Family Liaison Coordinator for Staffordshire and West Midlands, commented: “The Brake FLO hub is a really valuable resource for both time served and new police family liaison officers. The role of the family liaison officer is a very challenging one and we welcome Brake's recognition of this. Supporting their professional decisions and development certainly empowers FLOs to carry out their roles in the best way possible.”

Any FLO can sign up to access the hub, by signing up to a MyBrake account. Registration is quick and simple and provides access to additional tools and resources to help a road safety-related goal.

Brake’s FLO Hub has been made possible through funding provided by:

Simpson Millar


Slater and Gordon

HCC Solicitors

Patrick Maguire, Partner and Head of London, Horwich Cohen Coghlan (HCC Solicitors), said: “We're passionate about the amazing work undertaken by FLOs so we’re delighted to sponsor this important new resource for them put together by Brake. Not only can FLOs get training and support, they have access to the latest tools to help road victims and their families.”

Nick Godwin, Principal Lawyer, Slater and Gordon, said: “We’re delighted to continue our long-standing support of the Police Family Liaison service by sponsoring the FLO Hub. We see all too often the devastation to families torn apart by road traffic collisions and understand the importance of the support provided by family liaison officers which can’t be underestimated.”

Catherine Lynas, Corporate Partnerships Manager, localfuneral.co.uk, said: “The Brake FLO hub is designed to help and support families by providing their FLOs with local, relevant information during their time of need, and localfuneral.co.uk are delighted to sponsor this initiative.”

Kevin Harper, Simpson Millar, said: "As a former FLO and now an associate at Simpson Millar, I believe it’s important to support Family Liaison Officers. They volunteer to do a such difficult job in the worst of circumstances."

To access the FLO Hub, users must be registered for a MyBrake account.

Visit the Hub here.