Triage caseworker – National Road Victim Service

Hours: 36.25 hours worked over 5 days between the hours of 8am–6pm. Part time hours may be considered

Contract length: Fixed term contract 12 months

Salary: £26,000

Working pattern: Remote work with occasional travel for training, away days.

Application deadline: Friday 11 April (we reserve the right to close this vacancy early if we receive a high volume of applications)

Interviews to be conducted: Late April/early May

Start date in role: Early June

Click here to view the full job description

Help those affected by road crashes and create lasting change with Brake, the renowned road safety charity.

Who we are

Brake has been supporting victims of road carnage since 1995, and we're on a mission to prevent future collisions. Every 20 minutes, someone is killed or seriously injured on our roads, impacting lives profoundly.

Join our team

We're expanding our National Road Victim Service and need a dedicated caseworker to join our dynamic, compassionate team. Your role will involve delivering world-class support services to those at their most vulnerable.

This isn't a 9 to 5. You could play a significant part in rolling out trauma-informed support services nationwide. Make a real difference in the lives of those affected by road traffic collisions.

What we offer

• A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year. Pro-rata for part-time working patterns)
• Birthday day off
• Enhanced sick pay and compassionate leave
• Death in service benefit
• Pension
• Employee Assistance Programme
• Flexible working
• A rewarding role with purpose
• Be part of a skilled, friendly team with an engaged Board of Trustees

Who you are

We need passionate, self-starters with a background in providing high-quality emotional support and advocacy. Your experience in roles within the police, criminal justice, counselling, caseworker or health and social care sectors could make you an ideal candidate.

Specifically, we are seeking candidates with:

Essential

• Experience of an assessment or triage service, including remotely
• Experience supporting people who have suffered sudden bereavement or working with those with heightened vulnerabilities.
• Research and advocacy skills – you will reach out to other organisations to support your cases where required
• Competent IT skills for remote work

Your greatest reward will be knowing you've made a positive difference in someone's recovery from psychological trauma.

About the team and how we work

Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.

If you're up for a new challenge and have the skills, apply now.

Submit your CV and a covering letter which clearly demonstrate you have what it takes to perform this challenging and rewarding role to recruitment@brake.org.uk.

We want to get to know you and we welcome cover letters in alternative formats, for example you could send a short video cover letter instead of a traditional written one.

Click here to view the full job description

Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.

A DBS check is required due to the sensitive nature of our service.