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Serious injuries caseworker (Devon and Cornwall) – National Road Victim Service

Hours: Part-time, 29 hours worked over four days, between the hours of 8am-6pm

Contract length: 12 months fixed term contract with the possibility of extension depending on funding

Salary: £20,800

Location: To cover the Devon and Cornwall area.

Working pattern: Remote working with frequent travel required. You will deliver a face-to-face service to clients in their own home or safe meeting place within the region

Application deadline: Friday 29 May 2026 (we reserve the right to close this vacancy early if we receive a high volume of applications).

Interviews conducted: Early June

Start date in role: Early July

Click here to view the full job description

Rare opportunity

Help those affected by road crashes and create lasting change with Brake, the renowned road safety charity.

Who we are

Brake is the national, acclaimed charity delivering the National Road Victim Service, a specialist, accredited, UK-wide support service for road victims, delivering case-managed care for anyone who has been bereaved or seriously injured in a road crash or who is supporting a road crash victim.

Not your average job

This is a highly specialised frontline role supporting people affected by traumatic road deaths and life-changing injuries. We are seeking candidates with a strong understanding of trauma-informed practice and experience supporting people through the impact of traumatic bereavement and/or injury.

You will provide a specialist trauma-informed and bereavement-informed approach to care, helping individuals and families navigate the immediate and long-term impact of sudden loss or catastrophic injury. You will undertake a comprehensive needs, risk and safety assessment from which a bespoke support plan will be agreed with the person and/or families, ensuring that immediate wellbeing needs, vulnerabilities and safeguarding considerations are identified and addressed.

In this role, you will make a profound difference to individuals and families during their most difficult moments, helping them regain stability, access practical and emotional support, and navigate the complexities of the criminal justice or coronial process with guidance and care.

Take a look at our comprehensive job description for more details.

What we offer

Who you are

We need energised and resilient self-starters with experience in supporting traumatic grief and post-traumatic stress. a background in providing high-quality emotional support and advocacy.

Experience in the following sectors often provides a robust toolkit of high-level transferable skills: Police or criminal justice roles, family liaison, counselling or trauma support, health and social care, casework in any related field.

Specifically, we are seeking candidates who can:

About us

At Brake, we are committed to creating a truly inclusive workplace where all colleagues feel valued, respected, and supported. We welcome applications from all backgrounds and life experiences, and particularly encourage candidates from the global majority, LGBTQIA+ community, and people with disabilities to apply.

We believe that diverse perspectives strengthen our work and enable us to deliver the best possible support to individuals and families affected by road trauma. As a proud Disability Confident employer, we don’t want you to ‘fit’ our culture, we want you to enrich it.

If you are passionate about making a difference and share our vision for a world where no one is killed on our roads, we want to hear from you.

Please note: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.

An enhanced DBS check is required due to the sensitive nature of our service.

Join us today and be part of the solution!

Submit your CV and a covering letter which clearly demonstrate you have what it takes to perform this challenging and rewarding role to recruitment@brake.org.uk.

We'd like to get to know the real you through your application, not an AI version. If you do use AI to write your cover letter, please check it and make sure it reflects who you are. We encourage cover letters in alternative formats such as videos or presentations.

Click here to view the full job description

Questions? If you would like to discuss the role further, please get in touch, we'd love to chat.