Brake is a road safety charity working with communities and organisations across the UK to stop the tragedy of road deaths and injuries, make streets and communities safer for everyone, and support people bereaved and seriously injured on roads. We have been working since 1995 to make a difference across the UK.

Our vision is a world with zero road deaths and serious injuries where everyone moves in a safe and healthy way, as part of our normal day.


We are committed to protecting your personal information

Brake is committed to respecting and keeping safe any personal information you share with us or that we get from other agencies/organisations. This privacy notice sets out the basis on which we will process personal information, whether that information is collected through our website or by any other means.

You can contact Brake in relation to our processing of personal information or for any questions regarding this privacy notice via any of


Our contact details

Name: Brake, the road safety charity

Address: PO Box Huddersfield HD1 2XZ, UK

Phone number: 01484 559909



The type of personal information we collect

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details)
  • Contact details of your doctor and/or mental health practitioner
  • Details pertaining to special character data such as ethnicity, religion, disability, gender and sexual orientation etc.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • To enable us to provide emotional and practical help.
  • To campaign for change in the Criminal Justice Sector on areas affecting people impacted by road traffic collisions.
  • Conduct research into matters affecting people affected by road traffic collisions.
  • To maintain contact, communicate with, and consult our supporters.
  • To raise funds to support our campaigns promoting road safety and to provide our services to people affected by road traffic collisions.
  • To support and manage our employees and volunteers.

We also receive personal information indirectly, from the following sources in the following scenarios:

From police forces which may be investigating an incident in which you or someone close to you has been involved. This is done with your prior consent and enables us to make contact with you in order to offer our support service to you.

We use this personal information in order to make contact with you and provide our services. We also use it to create case records which enable us to detail our interactions with you and facilitate our internal functions.

We may share this information with other support agencies or statutory bodies with your prior express consent in order to ensure that you receive the most appropriate support for your individual needs.

In accordance with the UK General Data Protection Regulation, Brake will always ensure that there is a legal basis for the processing of any personal data. We may process your data on a variety of legal grounds such as:

  • Your consent. You are able to remove your consent at any time. You can do this by contacting and mark the subject as “Data protection – removal of consent”. You can also telephone us on 01484 559909
  • Performing a public task in relation to delivering our services, or
  • For reasons of substantial public interest, or
  • Under a legal obligation, or
  • It is in the vital interests of an individual. In such instances we may share personal information with other agencies without your consent should we reasonably consider that disclosure of the data is necessary to protect your life or that of another.

How we store your personal information

Your information is securely stored.

We keep names, addresses, telephone numbers and email addresses for a period of six years. We then dispose of your information by removing all of your personal data and anonymising case records on all of our databases.


Your data protection rights

Under data protection law, you have rights including:

  • Your right of access - You have the right to ask us for copies of your personal information.
  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
  • Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please email us at or telephone us on: 01484 559909 or write to us at Brake, PO Box 548, Huddersfield, West Yorkshire HD1 2XZ if you wish to make a request.


How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at or telephone us on: 01484 559909 or write to us at Brake, PO Box 548, Huddersfield, West Yorkshire HD1 2XZ for data protection enquiries.

Information Commissioner’s Office

You can also complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we have used your data.

Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

Helpline: 0303 123 1113