We are open 10am - 4pm Monday to Friday and our triage team will be in contact within 10 working days.
In case of an emergency, please call 999 immediately or for urgent medical assistance contact your GP Out of Hours Service.
If your message requested telephone contact from the National Road Victim Service, please let us know if you prefer for us NOT to leave a message when calling you back.
If you require support before we get in touch, you can contact the Samaritans 24 hours a day on 116 123. You can also contact Cruse Bereavement Support on 0808 808 1677.
You can visit our website for information about coping with a death or serious injury following a road crash.