Victim support

Brake is an established and respected UK-wide provider of support services to people who have been bereaved or seriously injured in a road crash, as well as the family, friends and professionals supporting them.

Support team crop

Brake’s support is provided via a freephone, quality accredited telephone helpline, which is staffed by trained and professionally supervised specialists, and through our highly acclaimed support literature, which is updated regularly in consultation with experts and handed to families by police after every fatal road crash in the UK. We also provide training for professionals.

The helpline and support literature provide emotional support, practical information, and signposting. Brake also offers advocacy and appropriate referrals for helpline callers towards face-to-face or other tailored support, along with advice for professionals such as police FLOs, teachers and others caring for road crash victims. We have a tribute webpage dedicated to the memory of those who have died in road crashes. Use the links below to find out more.

If you’d like to help us develop our support services and reach more people, make a donation or see our fundraising ideas.

Helpline for road crash victims
Support guides for road crash victims
Events, resources & training for support professionals
Your memories
Standards, feedback and codes