Drivers and their vehicles

Q1. How often do you drive or ride your vehicle for personal use?

All ages

17-24

25-34

35-44

45-54

55-64

65-74

75 or older

Daily

53%

71%

66%

60%

60%

47%

38%

32%

Every other day

24%

16%

20%

28%

19%

27%

24%

34%

Couple of times a week

19%

10%

11%

10%

18%

23%

32%

24%

Less often

4%

4%

3%

3%

4%

3%

7%

10%

Q2. How many miles a year do you drive or ride your vehicle for personal use?

Up to 3,000

18%

3,001 – 5,000

25%

5,001 – 7,000

20%

7,001 – 8,000

12%

8,001 – 10,000

11%

10,001 – 12,000

8%

12,001 +

6%

Q3. How old is your current vehicle?

All ages

17-24

25-34

35-44

45-54

55-64

65-74

75 or older

Less than 3 years old

19%

30%

19%

17%

20%

18%

19%

14%

3 - 5 years

27%

34%

38%

27%

25%

25%

25%

22%

5 - 8 years

22%

20%

23%

31%

19%

20%

17%

26%

8 - 12 years

19%

9%

16%

18%

22%

22%

20%

25%

12 years +

13%

6%

5%

8%

15%

16%

20%

14%

How the cost-of-living crisis affects journeys

Q4. To what extent do you agree with the following statements: I worry about the cost-of-living crisis affecting my ability to…

Statement

Strongly disagree

Disagree

Neither agree nor disagree

Agree

Strongly agree

Carry out timely vehicle repairs

7%

14%

17%

37%

25%

Have my vehicle serviced

8%

17%

17%

37%

22%

Have my vehicle inspected

12%

22%

19%

28%

19%

Upgrade to a new vehicle

5%

9%

18%

30%

37%

Renew my insurance

12%

21%

20%

30%

17%

Regional breakdowns

Q4. To what extent do you agree with the following statements...
I worry about the cost-of-living crisis affecting my ability to:
(a) Carry out timely repairs to my vehicle
TotalEast MidlandsEast of EnglandLondonNorth EastNorth WestNorthern IrelandScotlandSouth East

South West

WalesWest MidlandsYorkshire & The Humber
Strongly disagree 7% 6% 7% 2% 6% 9% 7% 9% 7% 7% 8% 9% 9%
Disagree 14% 16% 18% 7% 12% 12% 22% 12% 17% 21% 14% 13% 14%
Neither agree nor disagree 17% 11% 18% 11% 17% 20% 19% 13% 21% 19% 22% 17% 20%
Agree 37% 33% 32% 50% 41% 32% 36% 40% 33% 35% 36% 35% 35%
Strongly agree 25% 33% 26% 30% 24% 26% 17% 26% 22% 19% 20% 27% 22%


Q4. To what extent do you agree with the following statements...
I worry about the cost-of-living crisis affecting my ability to:
(b) Have my vehicle serviced
Total East Midlands East of England London North East North West Northern Ireland Scotland South East South West Wales West Midlands Yorkshire & The Humber
Strongly disagree 8% 8% 9% 4% 5% 11% 7% 11% 7% 7% 8% 11% 12%
Disagree 17% 17% 22% 6% 16% 16% 25% 12% 23% 24% 12% 15% 15%
Neither agree nor disagree 17% 16% 15% 13% 21% 18% 17% 21% 15% 18% 22% 16% 19%
Agree 37% 35% 37% 46% 38% 33% 37% 34% 33% 34% 37% 39% 35%
Strongly agree 22% 24% 18% 31% 20% 22% 14% 22% 22% 17% 21% 19% 19%
Q4. To what extent do you agree with the following statements...
I worry about the cost-of-living crisis affecting my ability to:
(c) Have my vehicle inspected (MOT’d)
Total East Midlands East of England London North East North West Northern Ireland Scotland South East South West Wales West Midlands Yorkshire & The Humber
Strongly disagree 12% 11% 11% 4% 9% 16% 11% 12% 13% 15% 10% 15% 16%
Disagree 22% 20% 29% 8% 20% 23% 24% 26% 26% 26% 22% 20% 23%
Neither agree nor disagree 19% 20% 17% 15% 22% 17% 22% 19% 25% 17% 25% 19% 20%
Agree 28% 27% 27% 42% 28% 27% 23% 23% 23% 29% 26% 30% 24%
Strongly agree 19% 22% 16% 31% 22% 16% 20% 20% 14% 12% 17% 17% 17%
Q4. To what extent do you agree with the following statements...
I worry about the cost-of-living crisis affecting my ability to:
(d) Upgrade to a new vehicle
Total East Midlands East of England London North East North West Northern Ireland Scotland South East South West Wales West Midlands Yorkshire & The Humber
Strongly disagree 5% 3% 5% 2% 3% 4% 7% 5% 7% 7% 9% 6% 6%
Disagree 9% 8% 11% 6% 8% 9% 22% 13% 10% 6% 8% 7% 12%
Neither agree nor disagree 18% 20% 18% 15% 22% 22% 24% 18% 17% 17% 22% 20% 13%
Agree 30% 24% 24% 45% 35% 30% 24% 26% 27% 33% 22% 30% 31%
Strongly agree 37% 45% 41% 32% 32% 36% 23% 38% 38% 37% 39% 37% 38%
Q4. To what extent do you agree with the following statements...
I worry about the cost-of-living crisis affecting my ability to:
(e) Renew my insurance
Total East Midlands East of England London North East North West Northern Ireland Scotland South East South West Wales West Midlands Yorkshire & The Humber
Strongly disagree 12% 12% 13% 5% 8% 16% 12% 13% 11% 11% 13% 15% 16%
Disagree 21% 18% 25% 8% 21% 17% 25% 25% 27% 24% 23% 23% 20%
Neither agree nor disagree 20% 22% 17% 15% 24% 24% 30% 23% 21% 23% 23% 14% 19%
Agree 30% 26% 29% 50% 30% 25% 26% 24% 27% 28% 25% 34% 25%
Strongly agree 17% 23% 16% 22% 17% 18% 7% 15% 13% 14% 17% 15% 20%

Age breakdowns

Q4. To what extent do you agree with the following statements...
I worry about the cost-of-living crisis affecting my ability to:
(a) Carry out timely repairs to my vehicle

Total

17-24

25-34

35-44

45-54

55-64

65-74

75 or older

Strongly disagree

7%

1%

2%

2%

6%

14%

13%

12%

Disagree

14%

1%

5%

5%

15%

17%

25%

32%

Neither agree nor disagree

17%

14%

13%

9%

14%

22%

24%

28%

Agree

37%

42%

39%

55%

38%

31%

27%

18%

Strongly agree

25%

42%

42%

30%

27%

16%

10%

11%


Q4. To what extent do you agree with the following statements...
I worry about the cost-of-living crisis affecting my ability to:
(b) Have my vehicle serviced

Total

17-24

25-34

35-44

45-54

55-64

65-74

75 or older

Strongly disagree

9%

1%

2%

2%

7%

15%

16%

17%

Disagree

17%

7%

7%

5%

15%

20%

28%

38%

Neither agree nor disagree

17%

21%

15%

12%

16%

22%

18%

18%

Agree

37%

48%

43%

47%

40%

27%

28%

22%

Strongly agree

22%

23%

33%

34%

22%

16%

10%

7%

Q4. To what extent do you agree with the following statements...
I worry about the cost-of-living crisis affecting my ability to:
(c) Have my vehicle inspected (MOT’d)

Total

17-24

25-34

35-44

45-54

55-64

65-74

75 or older

Strongly disagree

12%

2%

3%

4%

10%

23%

21%

20%

Disagree

22%

5%

13%

11%

24%

28%

32%

41%

Neither agree nor disagree

19%

28%

16%

16%

22%

17%

21%

20%

Agree

28%

42%

38%

42%

29%

18%

17%

12%

Strongly agree

19%

23%

30%

28%

16%

15%

10%

8%

Q4. To what extent do you agree with the following statements...
I worry about the cost-of-living crisis affecting my ability to:
(d) Upgrade to a new vehicle

Total

17-24

25-34

35-44

45-54

55-64

65-74

75 or older

Strongly disagree

5%

0%

2%

1%

5%

9%

10%

8%

Disagree

9%

7%

7%

5%

9%

10%

13%

16%

Neither agree nor disagree

18%

9%

12%

13%

13%

21%

29%

33%

Agree

30%

36%

28%

44%

32%

27%

23%

19%

Strongly agree

37%

48%

51%

37%

40%

33%

26%

24%

Q4. To what extent do you agree with the following statements...
I worry about the cost-of-living crisis affecting my ability to:
(e) Renew my insurance

Total

17-24

25-34

35-44

45-54

55-64

65-74

75 or older

Strongly disagree

12%

1%

4%

3%

12%

21%

20%

21%

Disagree

21%

6%

15%

14%

19%

24%

31%

36%

Neither agree nor disagree

20%

23%

16%

18%

23%

19%

22%

20%

Agree

30%

47%

35%

44%

32%

23%

18%

17%

Strongly agree

17%

24%

31%

21%

14%

13%

9%

6%

Q5. In the last 12 months, have you done any of the following to save money?

All ages

17-24

25-34

35-44

45-54

55-64

65-74

75 or older

Opted to pay a lower excess on your insurance policy

14%

30%

22%

20%

14%

9%

5%

6%

Taken your car off the road to avoid paying road tax

11%

21%

16%

32%

6%

1%

1%

0%

Not renewed your vehicle insurance or delayed renewing your vehicle insurance

7%

13%

14%

20%

4%

2%

0%

1%

Changed your vehicle insurance

22%

25%

29%

32%

20%

16%

16%

13%

Delayed getting your vehicle serviced

18%

20%

29%

22%

20%

15%

9%

10%

Delayed getting your vehicle repaired

13%

28%

23%

19%

13%

8%

4%

2%

Delayed having your vehicle inspected (MOT’d)

3%

8%

7%

4%

2%

1%

1%

1%

None of the above

50%

20%

27%

27%

54%

64%

73%

76%

Regional breakdown

Q5. In the last 12 months, have you done any of the following to save money? (Please tick all that apply)
Total East Midlands East of England London North East North West Northern Ireland Scotland South East South West Wales West Midlands Yorkshire & The Humber
Opted to pay a lower excess on your insurance policy 14% 23% 15% 22% 10% 12% 24% 13% 11% 8% 6% 11% 17%
Taken your car off the road to avoid paying road tax 11% 9% 6% 41% 11% 6% 14% 5% 4% 4% 5% 6% 8%
Not renewed your vehicle insurance or delayed renewing your vehicle insurance 7% 4% 2% 27% 13% 2% 4% 6% 4% 4% 3% 7% 5%
Changed your vehicle insurance 22% 23% 22% 38% 14% 17% 27% 20% 20% 18% 22% 16% 22%
Delayed getting your vehicle serviced 18% 23% 16% 24% 15% 16% 29% 16% 16% 13% 11% 21% 19%
Delayed getting your vehicle repaired 13% 15% 12% 16% 13% 12% 4% 12% 13% 8% 12% 18% 14%
Delayed having your vehicle inspected (MOT’d) 3% 5% 2% 7% 4% 1% 4% 1% 2% 2% 4% 1% 3%
None of the above 50% 44% 53% 19% 51% 56% 53% 56% 57% 62% 59% 53% 49%
Q6. In the last 12 months, have you made any of the following changes to the way you travel to save money?

Statement

Often

Sometimes

Never

I don’t know

Chosen to walk or cycle short journeys that you used to make by car/motorcycle or public transport

26%

46%

26%

2%

Chosen to drive or ride instead of using public transport

29%

37%

31%

4%

Chosen to use public transport instead of driving or riding

16%

40%

43%

2%

Cut down on journeys that are not essential

36%

47%

15%

2%

Tried to drive or ride more smoothly to save fuel

42%

39%

15%

4%

Regional breakdown

Q6. In the last 12 months, have you made any of the following changes to the way you travel to save money?

(a) Chosen to walk or cycle short journeys that you used to make by car/motorcycle or public transport

Total East Midlands East of England London North East North West Northern Ireland Scotland South East South West Wales West Midlands Yorkshire & The Humber
Often 26% 26% 16% 50% 27% 21% 26% 27% 21% 28% 20% 24% 19%
Sometimes 46% 45% 48% 40% 47% 50% 46% 46% 50% 38% 46% 48% 49%
Never 26% 24% 34% 9% 23% 27% 28% 26% 29% 32% 33% 25% 32%
I don’t know 2% 5% 2% 1% 3% 2% 0% 0% 0% 2% 2% 3% 0%
Q6. In the last 12 months, have you made any of the following changes to the way you travel to save money?
(b) Chosen to drive or ride instead of using public transport
Total East Midlands East of England London North East North West Northern Ireland Scotland South East South West Wales West Midlands Yorkshire & The Humber
Often 29% 30% 27% 38% 29% 23% 46% 26% 23% 33% 26% 30% 27%
Sometimes 37% 33% 30% 47% 36% 39% 26% 36% 39% 30% 33% 38% 37%
Never 31% 31% 37% 14% 28% 32% 24% 35% 36% 37% 37% 28% 32%
I don’t know 4% 6% 6% 2% 6% 5% 4% 3% 2% 1% 4% 4% 5%
Q6. In the last 12 months, have you made any of the following changes to the way you travel to save money?
(c) Chosen to use public transport instead of driving or riding
Total East Midlands East of England London North East North West Northern Ireland Scotland South East South West Wales West Midlands Yorkshire & The Humber
Often 16% 12% 7% 40% 19% 10% 19% 18% 11% 14% 7% 7% 16%
Sometimes 40% 38% 35% 45% 37% 46% 45% 46% 37% 28% 46% 38% 38%
Never 43% 47% 55% 14% 42% 42% 36% 34% 51% 56% 44% 51% 46%
I don’t know 2% 3% 3% 2% 2% 2% 0% 2% 1% 3% 3% 4% 0%
Q6. In the last 12 months, have you made any of the following changes to the way you travel to save money?
(d) Cut down on journeys that are not essential
Total East Midlands East of England London North East North West Northern Ireland Scotland South East South West Wales West Midlands Yorkshire & The Humber
Often 36% 39% 29% 39% 37% 34% 32% 41% 35% 34% 35% 35% 38%
Sometimes 47% 47% 45% 48% 40% 45% 53% 43% 48% 53% 45% 53% 46%
Never 15% 11% 22% 10% 19% 21% 15% 16% 16% 12% 17% 9% 14%
I don’t know 2% 3% 4% 3% 4% 1% 0% 0% 2% 1% 3% 2% 2%
Q6. In the last 12 months, have you made any of the following changes to the way you travel to save money?
(e) Tried to drive or ride more smoothly to save fuel
Total East Midlands East of England London North East North West Northern Ireland Scotland South East South West Wales West Midlands Yorkshire & The Humber
Often 42% 44% 38% 48% 38% 40% 48% 39% 37% 55% 41% 43% 41%
Sometimes 39% 36% 37% 40% 40% 39% 48% 37% 41% 27% 40% 47% 34%
Never 15% 15% 21% 10% 15% 15% 4% 19% 18% 14% 15% 7% 21%
I don’t know 4% 6% 4% 2% 6% 6% 0% 5% 4% 3% 4% 3% 3%
Q7. Would you consider using telematics to monitor your driving or riding for any of the following reasons…

All ages

17-24

25-34

35-44

45-54

55-64

65-74

75 or older

Yes, to improve safety

27%

34%

37%

38%

23%

19%

20%

20%

Yes, to reduce emissions

23%

33%

31%

33%

20%

15%

15%

17%

Yes, to cut costs

34%

31%

34%

29%

38%

35%

35%

33%

No

35%

19%

23%

29%

35%

44%

43%

45%

Don't know

12%

8%

7%

8%

14%

14%

14%

19%

Vehicle repairs and maintenance

Q8. If you needed to make vehicle repairs in the last 12 months, how did you pay for them?
All ages17-24

25-34

35-44

45-5455-6465-7475 or older

I paid for them myself to avoid paying an excess or prevent a potential increase in insurance premium

80%

65%

67%

84%

90%

85%

89%

86%

I claimed on my insurance policy

14%

33%

27%

11%

5%

8%

5%

4%

I haven’t repaired the vehicle

6%

2%

6%

5%

6%

7%

5%

10%

Q9. Within the past 12 months, have you driven or ridden, even once, when you knew that:

Your tyres were defective (with worn tread, the wrong pressure, or cracks or bulges)

18%

Your oil or water levels were wrong

11%

You had one or more broken lights, and it was dark

10%

You had one or more broken indicators

5%

Your brakes were in poor working order

5%

Your windows or mirrors were not clean or clear

10%

Your vehicle was displaying warning lights on the dashboard

10%

Your vehicle was making unusual noises

8%

None of the above

57%

Insurance

Q10. Within the last 12 months, have you considered removing any of the following insurance cover add-ons?

Breakdown cover

18%

Courtesy vehicle

16%

Legal expenses

15%

Key cover (for loss of key)

14%

Personal injury

8%

Windscreen replacement (and recalibration)

6%

None of the above

64%

Choosing a vehicle

Q11. Which of the following do you consider most important when choosing a new vehicle? (pick up to 5)

Purchase Price

60%

Economy/Cost of running

57%

High safety rating

25%

Power and performance

19%

Engine type (e g petrol, hybrid, electric)

45%

Brand preference

19%

Availability / lead time

7%

Mileage on clock

41%

Onboard technology (e g digital dash, audio, infotainment)

14%

Comfort

36%

Interior aesthetics

7%

Colour

13%

Age of vehicle/registration year

38%

None of the above

3%

Survey methodology

The research was carried out by SurveyGoo which conducted an online survey among 2,004 respondents across the UK. The sample of adults was randomly selected from our survey panel and weighted to be representative of the UK population for age, gender and region. The margin of error, which measures sampling variability at the country level, was +/- 2.2% at 95% confidence limit. Discrepancies in or between totals are due to rounding. The research was conducted in March 2023.

Eligibilty

Respondents were required to own or lease a car or motorcycle for personal use to be eligible to take the survey.

Survey methodology

About Survey Goo Down arrow icon to open accordion

Survey Panel

SurveyGoo operates an online survey community which consists of a representative sample of the UK population. Panel members are incentivised to take surveys and polls covering a range of topics and subjects for leading UK brands and PR agencies.

The panel is drawn from multiple sources and recruited using a mix of techniques to select unique and responsive members. Targeted recruitment is from authentic sources, including top websites, and web portals. Recruitment is designed to meet the demographic needs of a panel that is representative of the online population of the market.

Recruitment sources include banner advertisements on leading portals and top ranked websites, through referral programs search, content networks, email campaigns and social networking sites.

Focused recruitment activities are planned typically on a quarterly basis, with ongoing low level recruitment activity each month.

Sampling management

SurveyGoo's panel management tool allows them to select ‘census representativity’ on survey send outs and incoming completes. The tool provides correct allocation to achieve proper distribution based on census data. SurveyGoo can create quotas or send out targets to specific target groups.

Survey invites are sent out via email, and all panel members invited have the opportunity to take or decline a survey.

A sample matching the requirements is taken from the panel database. The panelists are sent direct invites at their validated email address with project details. Reminders are sent as per defined conditions. Panelists are provided with details of the reward and interview length. They are given the opportunity to decline the survey and are provided with a link to contact support with any queries relating to the survey.

Panel member incentives

A reward system is operated. The number of points awarded is driven by the length of interview (LOI). On reaching a set redemption level, panelists can redeem their rewards as cash via Pay Pal. Incentive rates have been set to encourage long term participation.

Compliance policies

At the time of panel recruitment, panelists are made aware of the purpose of the panel (i.e. to take part in market research). Each panelist is double-opted in. When invites are sent to panelists, they are notified of the confidential nature of their responses and given the opportunity to ‘opt out’ of the panel. As part of the registration process, panelists are asked to fill out several key profiling questions. Upon confirmation the panelist will receive an automatic email sent directly to the email address they provided in the registration process, allowing them to double opt-in to the panel. The email contains a link within it, as well as a user name and password. The link will direct them back to the panelist site, where the panelist signs in with their username and password.

SurveyGoo's privacy policy is clearly stated for panel members and the company adheres to UK data protection laws.

Researchers are members of the MRS and adhere to research practice In line with ESOMAR guidelines.

Rewards

A reward system is operated. The number of points awarded is driven by the length of interview (LOI). On reaching a set redemption level, panelists can redeem their rewards as cash via Pay Pal. Incentive rates have been set to encourage long-term participation.